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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley

October 3, 2026

5  out of  5
rating by Ashley
"It was great seeing the people at the Dachshund festival!"
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shawn dugan

October 3, 2026

5  out of  5
rating by shawn dugan
"Great service!!"
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Amber Shull

October 3, 2026

5  out of  5
rating by Amber Shull
"State Farm customer for 17 years! Love it"
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Andy Lam

October 3, 2026

5  out of  5
rating by Andy Lam
"Omg gave my babies a pup cup!"
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Kevi J

September 30, 2026

5  out of  5
rating by Kevi J
"I had a great experience working with Aimee. She was super friendly, helpful, and easy to work with. She made the whole experience really simple and stress-free"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Danielle Roland

September 30, 2026

5  out of  5
rating by Danielle Roland
"⭐⭐⭐⭐⭐
Aimee Malloy was incredibly helpful and knowledgeable! She made the entire process easy for me and took the time to answer my questions. I’m so glad to have her as my new agent and would highly recommend her!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Richmond. "
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Nye McF

September 26, 2026

5  out of  5
rating by Nye McF
"We were at Chester fest event and saw them.
They were very friendly"
We responded:
"Nye, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Aimee Malloy and Team "
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Tracey

September 26, 2026

5  out of  5
rating by Tracey
"Great company"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Angela Hinrichs

September 24, 2026

5  out of  5
rating by Angela Hinrichs
"Aimee found great insurance for our property at a very competitive rate! I couldn’t be more pleased with the overall experience!"
We responded:
"Thank you so much for the 5 stars, Angela! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Clarissa Battle

September 23, 2026

5  out of  5
rating by Clarissa Battle
"My experience with Emily Long was phenomenal!!! She provided all information for me to choose everything I wanted and more in my auto and home policy while staying in budget."
We responded:
"I’m so happy to hear how your experience was here! Welcome to the Aimee Malloy State Farm family "
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Joe Rogo

September 18, 2026

5  out of  5
rating by Joe Rogo
"Noah was excellent in helping me today switching from USAA back to State Farm. I really appreciate the customer service."
We responded:
"Thank you for the 5-star review, Joe! We’re proud to serve the Richmond community and truly appreciate your support. "
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Joshua Dodl

September 17, 2026

5  out of  5
rating by Joshua Dodl
"Good Customer service"
We responded:
"Thank you so much for the 5 stars, Joshua! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Darren Peete

September 16, 2026

5  out of  5
rating by Darren Peete
"I want to thank my Agent Mrs. Ben Lockley for helping me with my auto insurance. The service was excellent, fast, and very easy to understand. She provided low, affordable quotes that fit perfectly with what I needed. I truly appreciate her support and highly recommend her. I recommend Mrs. Aimee State Farm."
We responded:
"Darren, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Lo Snead

September 16, 2026

5  out of  5
rating by Lo Snead
"Ben is the greatest they saved me a whole bunch thank you 😊"
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Karleigh Dunton

September 16, 2026

5  out of  5
rating by Karleigh Dunton
"⭐️⭐️⭐️⭐️⭐️

I had such a great experience working with Aimee Malloy at State Farm! She made getting my auto insurance set up so easy and stress-free. Aimee was extremely helpful, patient, and took the time to explain everything clearly and make sure I understood my coverage.

She also helped me take advantage of discounts I qualified for, including the good student discount and good driving discount, which made a big difference in getting my rate where I wanted it. I really appreciated how thorough she was and how she made sure I was getting the coverage I needed without feeling pressured.

If you’re looking for someone who is knowledgeable, friendly, responsive, and genuinely willing to help, I definitely recommend reaching out to Aimee Malloy at State Farm. I’m very happy with my experience and glad I chose to work with her! ❤️"
We responded:
"Thanks so much for the fantastic rating, Karleigh! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! Keep up the good work with that good student discount ;) "
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Deandra

September 15, 2026

4  out of  5
rating by Deandra
"Contacted Amiee by text to make policy adjustments. She answered immediately, and most importantly she knew who I was, so kudos to her and staff for prompt customer services."
We responded:
"Deandra, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Aimee Malloy’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Alex Love

September 14, 2026

5  out of  5
rating by Alex Love
"I met Aimee at the conventional center for house renovations and repairs. I was reluctant to talk about insurance being that I needed an SR22 and I was told that state farm did not offer that. However after talking to Aimee and she provided me with additional information on their third party. I was able to return the phone call from Ben. Which she has helped enrolled me under my new insurance plan that is a lot more affordable then what I am Paying now! My overall experience was great!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help."
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Karla Cota Espinoza

September 12, 2026

5  out of  5
rating by Karla Cota Espinoza
"Incredible attention"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in North Chesterfield to know you had such a great experience with us. "
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Megan Nickerson

September 12, 2026

5  out of  5
rating by Megan Nickerson
"The workers were so friendly!"
We responded:
"Megan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Ali H

September 12, 2026

5  out of  5
rating by Ali H
"Everyone there is so nice from agents to festival representatives it's always good. Great deals they discounted my price after showing I didn't have any claims. Get your renters insurance!!!!!"
We responded:
"Yay I love to hear that we were able to get you great renters insurance! Thanks for sharing :)"
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Summer Campbell

September 12, 2026

5  out of  5
rating by Summer Campbell
"Having so much fun at prime!!! I’m in good hands!!!!"
We responded:
"Thank you for the kind words, summer! "
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GiGi

September 12, 2026

5  out of  5
rating by GiGi
"Very great communication skills my experience has been great"
We responded:
"Love this pic of the team! We had a great time seeing you at one of our local Richmond VA events :) Thanks for coming by and hyping up the booth"
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Ghosty “Boo Boy” Kit

September 12, 2026

5  out of  5
rating by Ghosty “Boo Boy” Kit
"Super cool at pride fest"
We responded:
"Love this pic of the booth! We loved seeing you at one of our local Richmond VA events :) Thanks for coming by and hyping up the booth
"
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Gloria Al-Qubaisi

September 12, 2026

5  out of  5
rating by Gloria Al-Qubaisi
"Amazing and so sweet!!"
We responded:
"Love this pic of the team! We loved seeing you at one of our local Richmond VA events :) Thanks for coming by and hyping up the booth
"
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Sensible Tips

September 12, 2026

5  out of  5
rating by Sensible Tips
"Friendly, approachable and knowledgeable!"
We responded:
"Love this pic of the team! We loved seeing you at one of our local Richmond VA events :) Thanks for coming by and hyping up the booth
"